Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight


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Le Titre Du LivreWoo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight
EAN9780062415691
AuteurThomas A. Stewart
ISBN-100062415697
LangueAnglais
Nombre de pages336 pages
EditeurHarperBusiness
CatégoriesBusiness & Investing
Évaluation du client4.7 étoiles sur 5 de 343 Commentaires client
Nom de fichierwoo-wow-and-win-service-design-strategy-and-the-art-of-customer-delight.pdf
La taille du fichier25.99 MB